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Questionnaire Name - Supanaught Customer Service March 2007

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1	Please state your company and job title
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2	Please state your location ie. Edinburgh, Newcastle, London
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3	How did you hear about Supanaught? (please check as many as applicable)
	A- Website (0)  B- Myspace Website (0)  C- YCN Profile (0)  D- Scoot.co.uk (0)  E- Business Pages (0)  F- Flyer (0)  G- Business Cards (0)  H- Exhibition / Market (0)  I- Personal Recommendation (1)
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4	What type of service did you purchase? (please check as many as applicable)
	A- Brand Design (0)  B- Signage Design (0)  C- Packaging Design (0)  D- T Shirt / Garment Design (0)  E- Artworking / Layout Service (1)  F- Marketing / Promotional Design (0)  G- Illustration (0)  H- Photography (0)  I- Audio Design (0)  J- Film / VJ (0)  K- Website Design (0)
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5	Which of the following elements of the service exceeded your expectations? (please check as many as applicable)
	A- Pitching (0)  B- Interim Consultation (0)  C- Client Communication (0)  D- Project Management (0)  E- Time Management (0)  F- Budget Management (0)  G- Qulaity Of Finished Product (1)  H- Management Of Print Production (0)  I- Speed Of Production (0)
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6	Which of the following elements of the service met your expectations? (please check as many as applicable)
	A- Pitching (0)  B- Interim Consultation (0)  C- Client Communication (0)  D- Project Management (0)  E- Time Management (0)  F- Budget Management (0)  G- Qulaity Of Finished Product (0)  H- Management Of Print Production (0)  I- Speed Of Production (1)
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7	Which of the following elements of the service failed to meet your expectations? (please check as many as applicable)
	A- Pitching (0)  B- Interim Consultation (0)  C- Client Communication (0)  D- Project Management (0)  E- Time Management (0)  F- Budget Management (0)  G- Qulaity Of Finished Product (0)  H- Management Of Print Production (0)  I- Speed Of Production (0)
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8	Would you be prepared to act as a professional referee or provide a short client testemonial?
	A- Yes (1)  B- No (0)
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9	Do you have any further comments?
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