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  Questionnaire Name - Service marketing and social media how to influence the event management in hospitality industry
  Showing 1-15 of 22 | Next     
1   What's your gender?
 
 
 A-Female (29)
 B-Male (58)
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2   What's your age?
 
 
 A-Below 18 (3)
 B-18-25 (53)
 C-26-30 (6)
 D-31-35 (5)
 E-36-40 (11)
 F-Above 40 (9)
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3   What's your marital status?
 
 
 A-Married (27)
 B-Unmarried (50)
 C-Living with significant other (10)
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4   What's your high education level?
 
 
 A-Primary school (5)
 B-Secondary school (15)
 C-Associate or diploma degree (36)
 D-Bachelor's degree (24)
 E-Master's degree (7)
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5   When do you access/visit social media?
 
 
 A-Dining (27)
 B-At work (20)
 C-Always (62)
 D-Before you go to bed (9)
 
No Selection (4) 
Select 1 item (64)  Select 2 items (16)
Select 3 items (6)   Select 4 items (1)
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6   What kind of social media function do you use?
 
 
 A-Keep in touch with friends and family (47)
 B-Buying and selling (6)
 C-Meet new friends (13)
 D-Communications (Telephones, E-mail) (20)
 E-Entertainment (1)
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7   What is your first-impression of hospitality service?
 
 
 A-Positive (51)
 B-Polite (15)
 C-Neutral (19)
 D-Negative (2)
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8   Which of the following reason are most engage you to purchase with the product or service?
 
 
 A-Word of mouth (30)
 B-Brand (14)
 C-Service or product quality (29)
 D-Price (14)
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9   Useful
 
 
 A-Very Satisfied (32)
 B-Satisfied (42)
 C-Neutral (12)
 D-Dissatisfied (1)
 E-Very Dissatisfied (0)
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10   Convenient
 
 
 A-Very Satisfied (30)
 B-Satisfied (45)
 C-Neutral (12)
 D-Dissatisfied (0)
 E-Very Dissatisfied (0)
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11   Effectiveness
 
 
 A-Very Satisfied (28)
 B-Satisfied (41)
 C-Neutral (17)
 D-Dissatisfied (1)
 E-Very Dissatisfied (0)
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12   Reliable
 
 
 A-Very Satisfied (28)
 B-Satisfied (39)
 C-Neutral (18)
 D-Dissatisfied (2)
 E-Very Dissatisfied (0)
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13   What aspect should social media improve in marketing?
 
 
 A-Convenience (37)
 B-Efficiency (35)
 C-Interactive (14)
 D-Communication (1)
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14   Do you think social media attracts consumer intent?
 
 
 A-Yes (77)
 B-No (10)
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15   Do you think social media and marketing service enhance communication in the event?
 
 
 A-Yes (75)
 B-No (12)
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