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  Questionnaire Name - Travel Agency Customer Satisfaction Questionnaire
  Showing 1-20 of 51 | Next | Last     
1   Resident in Hong Kong:
 
 
 A-Yes (2)
 B-No (0)
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2   Gender:
 
 
 A-Male (1)
 B-Female (1)
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3   Age:
 
 
 A-18 or above (0)
 B-18-21 (0)
 C-22-29 (2)
 D-30-39 (0)
 E-40-49 (0)
 F-50 or above (0)
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4   Income Group ($HK per month):
 
 
 A-HK$4,999 or below (0)
 B-HK$5,000-19,999 (2)
 C-HK$20,000-39,999 (0)
 D-HK$40,000 or above (0)
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5   Occupation:
 
 
 A-Student (1)
 B-Clerical/ Technician (0)
 C-Professional/ Executive (1)
 D-Retired/ Unemployed (0)
 E-Housewife (0)
 F-Other (0)
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6   Have you participated on a tour organised by a travel agent in the past two years?
 
 
 A-Yes (2)
 B-No (0)
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7   2-3 days per tour
 
 
 A-0 (1)
 B-1 (1)
 C-2 (0)
 D-3 (0)
 E-4+ (0)
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8   4-5 days per tour
 
 
 A-0 (1)
 B-1 (1)
 C-2 (0)
 D-3 (0)
 E-4+ (0)
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9   7+ days per tour
 
 
 A-0 (2)
 B-1 (0)
 C-2 (0)
 D-3 (0)
 E-4+ (0)
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10   2-3 days per tour
 
 
 A-0 (0)
 B-1 (2)
 C-2 (0)
 D-3 (0)
 E-4+ (0)
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11   4-5 days per tour
 
 
 A-0 (1)
 B-1 (1)
 C-2 (0)
 D-3 (0)
 E-4+ (0)
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12   7+days per tour
 
 
 A-0 (1)
 B-1 (1)
 C-2 (0)
 D-3 (0)
 E-4+ (0)
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13   Who travelled with you last time?
 
 
 A-Freinds (1)
 B-Family (0)
 C-Partner/spouse (1)
 D-No one (0)
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14   Which travel agency did you use? (Can tick more than one option)
 
 
 A-Hong Thai Travel Agency (1)
 B-Egl Tours (1)
 C-Wing On Travel (0)
 D-Morning Star Travel Agency (0)
 E-Sun Flower Travel Agency (0)
 F-Other (0)
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15   What is your most preferred travel agency?
 
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16   How did you find out about this travel agency? (Can tick more than one option)
 
 
 A-Advertising on TV (1)
 B-Advertsing in a magazine/ newspaper (1)
 C-Referral (Friends/ Family) (0)
 D-Posters/ Hoardings (0)
 E-Others (0)
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17   Cheapest Prices
 
 
 A-1 (1)
 B-2 (0)
 C-3 (0)
 D-4 (1)
 E-5 (0)
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18   Large Variety of Packages
 
 
 A-1 (0)
 B-2 (1)
 C-3 (1)
 D-4 (0)
 E-5 (0)
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19   Best Quality of service
 
 
 A-1 (0)
 B-2 (1)
 C-3 (0)
 D-4 (1)
 E-5 (0)
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20   Eye-Catching Promotions
 
 
 A-1 (0)
 B-2 (0)
 C-3 (2)
 D-4 (0)
 E-5 (0)
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