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  Questionnaire Name - The benefit and limitation of mobile check-in in the airline industry.
  Showing 1-15 of 31 | Next | Last     
1   What is your gender?
 
 
 A-Male (49)
 B-Female (53)
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2   What is your age?
 
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3   I take the plane mainly for...
 
 
 A-Business (3)
 B-Leisure (74)
 C-Family Travel (25)
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4   What kind of methods you use for your check-in?
 
 
 A-Mobile check-in (36)
 B-Online check-in (21)
 C-Traditional check-in desk (38)
 D-Self check-in kiosk (7)
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5   Do you have experience of use mobile check-in service?
 
 
 A-Yes (70)
 B-No (32)
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6   I think mobile check-in can give me some benefits.
 
 
 A-Strongly disagree (1)
 B-Disagree (7)
 C-Neutral (26)
 D-Agree (55)
 E-Strongly agree (13)
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7   I think mobile check-in can help me complete check-in process more quickly.
 
 
 A-Strongly disagree (3)
 B-Disagree (7)
 C-Neutral (20)
 D-Agree (62)
 E-Strongly agree (10)
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8   I think mobile check-in can save me the time to wait for check-in.
 
 
 A-Strongly disagree (4)
 B-Disagree (5)
 C-Neutral (23)
 D-Agree (45)
 E-Strongly agree (25)
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9   I think using mobile check-in is convenience.
 
 
 A-Strongly disagree (4)
 B-Disagree (6)
 C-Neutral (23)
 D-Agree (52)
 E-Strongly agree (17)
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10   I think it is user-friendly to use mobile check-in.
 
 
 A-Strongly disagree (5)
 B-Disagree (6)
 C-Neutral (24)
 D-Agree (49)
 E-Strongly agree (18)
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11   I think mobile check-in can make me check-in in anytime and anywhere.
 
 
 A-Strongly disagree (4)
 B-Disagree (6)
 C-Neutral (18)
 D-Agree (52)
 E-Strongly agree (22)
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12   It is easy to use mobile application to complete check-in process.
 
 
 A-Strongly disagree (3)
 B-Disagree (7)
 C-Neutral (25)
 D-Agree (51)
 E-Strongly agree (16)
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13   I think mobile check-in is functional.
 
 
 A-Strongly disagree (4)
 B-Disagree (3)
 C-Neutral (25)
 D-Agree (53)
 E-Strongly agree (17)
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14   I think mobile check-in is useful.
 
 
 A-Strongly disagree (2)
 B-Disagree (5)
 C-Neutral (20)
 D-Agree (56)
 E-Strongly agree (19)
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15   I think the mobile check-in application is easy to use or operate.
 
 
 A-Strongly disagree (0)
 B-Disagree (11)
 C-Neutral (40)
 D-Agree (43)
 E-Strongly agree (8)
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