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Questionnaire Name - FTP Survey : Online Chalets 'N' Hotels Reservation Management System

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1	How often do you get online?
	A- Daily (124)  B- Once a week (7)  C- Once a month (0)  D- Seldom (1)  E- Never (4)
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2	Have you heard of any online room booking systems for chalets or hotels in Malaysia?
	A- Yes (108)  B- No (28)
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3	If YES to Q2, have you visited any of the online room booking systems before?
	A- Yes (64)  B- No (42)
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4	If YES to Q3, how easy did you find the system?
	A- Very Easy (5)  B- Easy (25)  C- Moderate (32)  D- Hard (2)  E- Very Hard (0)
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5	If YES to Q3, which options would you like the system to improve on? (*allowed to choose more than one)
	A- Design (21)  B- Security (39)  C- Interactivity (37)  D- User-friendly (44)  E- Loading Time (33)  F- Others (0)
	No Selection (79)   Select 1 item (8)   Select 2 items (21) Select 3 items (14)   Select 4 items (8) Select 5 items (10)   Select 6 items (0)
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6	If YES to Q3, do you think the information on chalets or hotels in these systems are sufficient?
	A- Yes (27)  B- No (33)
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7	If you are going to book a room through the Internet, which method of payment would you prefer?
	A- Credit Card (75)  B- Direct Banking (66)  C- Others (13)
	No Selection (6)   Select 1 item (115)   Select 2 items (18) Select 3 items (1)
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8	If you are going to book a room through the Internet, which personal details would you dare to enclose? (*allowed to choose more than one)
	A- Age (85)  B- E-mail (117)  C- Address (61)  D- Contact No. (95)  E- Credit Card No. (27)  F- Others (5)
	No Selection (6)   Select 1 item (22)   Select 2 items (33) Select 3 items (26)   Select 4 items (42) Select 5 items (10)   Select 6 items (1)
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9	If you are going to book a room through the Internet, which options will boost your confidence in the website? (*allowed to choose more than one)
	A- A good design (55)  B- A simple interface (44)  C- A quick loading time (69)  D- A secure transaction (122)  E- A large amout of information on chalets and hotels (97)  F- Others (7)
	No Selection (5)   Select 1 item (23)   Select 2 items (29) Select 3 items (39)   Select 4 items (26) Select 5 items (16)   Select 6 items (2)
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10	Lastly, would you recommend booking a chalet or a hotel room through the Internet to anyone you know?
	A- Yes (121)  B- No (13)
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