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1	Which of the following departmental stores have you visited?
	A- 1)Pune Central (1)  B- 2)Big Bazaar (2)  C- 3)Pyramids (2)  D- 4)Shopper’s Stop (0)  E- 5)Vishal Mega Mart (0)
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2	How did you come to know about the mall?
	A- 1)Newspapers Advertisements (1)  B- 2)Hoardings (1)  C- 3)Radio (1)  D- 4)Word of mouth (2)  E- 5)Others (0)
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3	Men’s Wear
	A- 1)Departmental stores(malls) (1)  B- 2)Stand alone shops (single shop) (0)
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4	Women’s Wear
	A- 1)Departmental stores(malls) (2)  B- 2)Stand alone shops (single shop) (0)
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5	Grocery
	A- 1)Departmental stores(malls) (1)  B- 2)Stand alone shops (single shop) (0)
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6	Footwear
	A- 1)Departmental stores(malls) (1)  B- 2)Stand alone shops (single shop) (0)
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7	Others
	A- 1)Departmental stores(malls) (1)  B- 2)Stand alone shops (single shop) (0)
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8	Select a departmental store for next few questions:
	A- 1)Pune Central (1)  B- 2)Big Bazaar (1)  C- 3)Pyramids (1)  D- 4)Shopper’s Stop (0)  E- 5)Vishal Mega Mart (0)
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9	What made you come here?
	A- 1)Enjoyment (1)  B- 2)Variety (1)  C- 3)Convenience (0)  D- 4)Promotion offers ( Discounts, sales) (0)  E- 5)Others (1)
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10	Did you buy more then what you had planned?
	A- 1) Yes (1)  B- 2) No (2)
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11	How much time do you spend in the departmental store?
	A- 1)Less than 1 hour (2)  B- 2)1 - 2 hour (0)  C- 3)2 - 3 hour (1)  D- 4)More than 3 hour (0)
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12	Parking
	A- 1. (2)  B- 2. (0)  C- 3. (0)  D- 4. (0)  E- 5. (1)
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13	Store Image
	A- 1. (1)  B- 2. (1)  C- 3. (0)  D- 4. (1)  E- 5. (0)
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14	Variety
	A- 1. (3)  B- 2. (0)  C- 3. (0)  D- 4. (0)  E- 5. (0)
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15	Staff –Communication
	A- 1. (2)  B- 2. (1)  C- 3. (0)  D- 4. (0)  E- 5. (0)
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16	Staff –Understanding of personal needs
	A- 1. (3)  B- 2. (0)  C- 3. (0)  D- 4. (0)  E- 5. (0)
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17	Staff –answering queries
	A- 1. (3)  B- 2. (0)  C- 3. (0)  D- 4. (0)  E- 5. (0)
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18	Value for Money
	A- 1. (2)  B- 2. (1)  C- 3. (0)  D- 4. (0)  E- 5. (0)
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19	Loyalty Programs
	A- 1. (1)  B- 2. (1)  C- 3. (1)  D- 4. (0)  E- 5. (0)
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20	Quality
	A- 1. (2)  B- 2. (1)  C- 3. (0)  D- 4. (0)  E- 5. (0)
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